Safeguarding • Adult Learners

Course 2 Certify email template online training

what is Adult safeguarding?

“C2C keeps everyone safe while studying.”

Information and contacts are needed to raise awareness of safety guidelines online.

If you have any concerns or questions related to our safeguarding policy, please contact our Designated Safeguarding Officer at 01279 497873.

Safeguarding Policy and Procedures


Course 2 Certify is committed to providing a safe and secure learning environment for all adults participating in our online courses. We recognise our responsibility to safeguard and promote the welfare of adults, to protect them from harm, and to ensure their well-being. This safeguarding policy outlines our commitment to the protection and welfare of adults and the procedures we follow to achieve this.

Our safeguarding policy is informed by and complies with relevant legislation, including but not limited to:

  • The Care Act 2014
  • The Mental Capacity Act 2005
  • Human Rights Act 1998
  • Data Protection Act 2018 (General Data Protection Regulation – GDPR)

Our safeguarding policy is based on the following key principles:

a. Every adult has the right to be safe from harm and abuse.
b. The welfare and best interests of the adult are paramount.
c. All staff and associates have a responsibility to report concerns about the welfare of adults.
d. All adults, regardless of age, disability, gender, race, religion, or sexual orientation, have the right to protection from harm and exploitation.

Course 2 Certify has a Designated Safeguarding Officer (DSO) responsible for coordinating and overseeing the implementation of this policy. The DSO is Harry Smith, and they can be contacted at 01279 497873.

All staff and associates involved in our online courses receive appropriate training on safeguarding and adult protection, including recognising signs of abuse, reporting procedures, and their responsibilities in safeguarding adults.

Any member of staff or associate who has concerns about an adult’s welfare or believes an adult may be at risk of harm must report their concerns to the DSO. Concerns can also be reported anonymously if the person wishes.

We maintain accurate and up-to-date records of concerns, disclosures, and actions taken in accordance with this policy. These records are stored securely and in accordance with data protection regulations.

All information and concerns related to safeguarding are treated confidentially and shared only with those who need to know. Information is shared on a need-to-know basis and in line with legal requirements.

We promote open communication with adults and respect their autonomy. We encourage adults to express their concerns and take them seriously.

This safeguarding policy and procedures for adults will be regularly reviewed and updated to reflect changes in legislation and best practice. It will also be subject to annual audits.